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View DocsFrequently Asked Questions
How do I create a new project?
Navigate to your dashboard, click "New Project", fill in the project details including title, description, and budget, then submit. Our team will review and get back to you shortly.
How can I track my project progress?
Each project has a dedicated page with tasks, timeline, and status updates. You can view progress, communicate with the team, and access all project files in one place.
What payment methods do you accept?
We accept major credit cards, bank transfers, and mobile money (M-Pesa for Kenya). Payment details are provided in your invoice.
Can I request changes after project completion?
Yes! We offer a revision period as specified in your project agreement. Additional changes beyond the agreed scope may incur extra charges.
How do I access my invoices?
All invoices are available in your dashboard under the "Invoices" section. You can view, download, and make payments directly from there.
Quick Tips
Faster Response
Include your project ID when contacting support for faster assistance.
Business Hours
Our team is available Monday-Friday, 9 AM - 6 PM EAT.
Team Collaboration
Invite team members to your project for seamless collaboration.
Stay Updated
Check your email for project updates and important notifications.